If your recipient is in our system and accepts CardUp payments electronically, we will already have their funding information on file. All you need is the payment amount, a due date (which is the date by which the funds must be with the recipient) and any reference you’d like to use to identify you as the payer.
For other payment types, please refer below for the documents you would need to upload in order to schedule a payment. If we require any additional supporting documents, we will contact you via email.
1. Rental payments (to a landlord)
Signed tenancy agreement with landlord’s bank account number
2. Rental deposits (to a landlord)
Signed tenancy agreement and Signed Letter of Intent with landlord’s bank account number
3. Mortgage
Official loan agreement with name and address, loan amount, tenure and interest rate
If GIRO is set up for mortgage repayment, please provide a recent bank statement showing GIRO deduction
4. Condo Fees
MCST invoice with name and address
4. Education (if your recipient is not on our dropdown list)
School fee invoice with the school's bank account details, or a supporting document with the bank account details if it’s not stated in the invoice
5. Insurance Premiums (if your recipient is not on our dropdown list)
Official insurance policy invoice with the insurance company’s bank account details, or a supporting document with the bank account details if it’s not stated in the invoice
6. Income/Property/Corporate & GST Tax
An up-to-date copy of your Statement of Account showing your name, NRIC, outstanding balance and date of the outstanding balance
7. Season Parking
Official invoice with bank account details, or a supporting document with the recipient’s bank account details if it’s not stated in the invoice
8. Car Loans (if the recipient details are not already pre-filled)
Hire Purchase Agreement which includes the payment amount and bank account details, or a supporting document with the bank account details if it’s not stated in the invoice.
If GIRO is set up for car loan repayment, please provide a recent bank statement showing GIRO deduction
9. Miscellaneous Payments
Official invoice with recipient's UEN and bank account details, or a supporting document with the recipient’s bank account details if it’s not stated in the invoice. Please refer to this link on what an official invoice should look like.
Note: CardUp is only able to process payments to suppliers based on an invoice for which the goods or services from the recipient have been successfully delivered.
10. Supplier Payments
An official invoice with the supplier’s full company details including bank account details, or an additional supporting document with the bank account details if it’s not stated in the tax invoice. Please refer to this link on what an official tax invoice should look like.
Note: If you wish to check whether we are able to process payments to a particular company, you may email hello@cardup.co with the company name, UEN number and a supporting document
11. Payroll
Document showing proof of the company’s bank account details, CPF Record of Payment statement and the pay summary or payslip of the employees
Note: The payroll amount will be credited into your company’s bank account. You will still need to pay out to your employees as usual
12. Helper's Salary
Front and back copy of the helper's Work Permit issued by MOM along with a copy of the bank statement or passbook including the helper's bank account details
13. Electricity
An official bill statement with the bank account details included or an additional supporting document with the bank account details if it’s not stated in the bill statement.