Pay basics
Get answers to doubts you have when you get started or while setting up your first payments.
- Does CardUp allow instalment payments?
- Can I schedule a payment for tomorrow?
- What should I do if the recipient that I would like to pay to is not on the list?
- How do I schedule a payment?
- I see recipients that I did not add in my CardUp for Business account. Why?
- What information will I need to upload to send a payment?
- Why are some dates not available?
- How will payments made by CardUp appear on the recipient's bank statement?
- What happens if CardUp does not process my payment on time?
- When will my card be charged and my payment be delivered to my recipient?
- Why is there a One-time Password (OTP) and pre-authorisation charge when I set up a payment on CardUp?
- Upload, Scan and Pay: User Manual