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  1. CardUp Help Center
  2. Pay via CardUp
  3. Pay basics

Pay basics

Get answers to doubts you have when you get started or while setting up your first payments.

  • Does CardUp allow instalment payments?
  • Can CardUp payments replace my existing GIRO payments?
  • I need to schedule a payment for tomorrow. Is this possible?
  • How do I schedule a payment?
  • I see recipients that I did not add in my CardUp for Business account. Why?
  • What information will I need to upload to send a payment?
  • Why are some dates not available?
  • How will payments made by CardUp appear on the recipient's bank statement?
  • What happens if CardUp does not process my payment on time?
  • When will my card be charged and my payment be delivered to my recipient?
  • Why is there a One-time Password (OTP) and pre-authorisation charge when I set up a payment on CardUp?
  • Upload, Scan and Pay: User Manual
CardUp Help Center