Understanding Pay
- Am I allow to pay on behalf of someone else?
- What can I pay on CardUp?
- What type of payments can I pay for on a CardUp for Business account?
- What types of payments are supported on an American Express credit card?
- What types of cards are accepted by CardUp?
- Am I able to use my personal credit card instead of a corporate credit card for payments on my business account?
Pay basics
- Does CardUp allow instalment payments?
- Can I schedule a payment for tomorrow?
- What should I do if the recipient that I would like to pay to is not on the list?
- How do I schedule a payment?
- I see recipients that I did not add in my CardUp for Business account. Why?
- What information will I need to upload to send a payment?
Using of promo codes
Managing payments
- Can I cancel my international payment once it's charged?
- Can I edit an existing payment?
- Where can I check on the status of my payments?
- How do I know if my payments has reached my recipient?
- I received an email that my payment failed. What do I do now?
- How do I add & update my credit card?
Renovation (available on CardUp Personal and Business accounts)
Rent (available on CardUp Personal and Business accounts)
Insurance (available on CardUp Personal and Business accounts)
- Manulife - How do I setup my insurance payment for USD policy through CardUp personal account?
- Manulife - How do I setup my insurance payment for SGD policy through CardUp personal account?
- Singapore Life - I don't know which option to choose for my insurance company. Can CardUp advise?
- I am not sure if the bank account details you have for my insurance company is correct. How do I check?
- How would the insurance company know that I have paid my insurance policy via CardUp?
- My insurance company is not listed on CardUp. Can I still use CardUp to pay?
Taxes & Stamp Duty (available on CardUp Personal and Business account)
- How do you pay property tax on CardUp?
- Is CardUp a tax agent?
- How do you pay stamp duty on CardUp?
- How much can you earn on your Stamp Duty payments with CardUp?
- How do CardUp income tax payments work?
- Can I schedule my tax payment as monthly installments on CardUp?
International Payments (available on CardUp Personal and Business accounts)
- What international payments can I pay through CardUp?
- What are the fees for paying overseas?
- Where can I find/view CardUp Foreign Exchange rates (FX rates)?
- Can I make an international payment with a Visa, MasterCard, American Express or Union Pay credit card?
- Will my international payment earn credit card rewards on CardUp?
- How long does it take for my international payment to reach my recipient?