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  1. CardUp Help Center
  2. Account and Security

Account and Security

Learn about account types available, and how to set up and manage account and product settings.

Account Basics (Both Personal & Business Accounts)

  • What are some examples of a Proof of Address document?
  • Why do I have to verify my identity on CardUp, and how do I do it?
  • How do I sign up for a CardUp account?
  • How do I complete my CardUp profile with MyInfo?
  • How do I manage what information I receive from CardUp?

Business Account Basics

  • Can a company have more than one CardUp user account?
  • What is CardUp for Business?
  • What can each company member role do?
  • I already have a personal account on CardUp. Do I need to use a different email to sign up for a business account?
  • Who can sign up for a CardUp for Business account?
  • How do I invite company members to CardUp and manage their permissions?
See all 7 articles

Account Security

  • Are my personal identity documents stored safe and secure with CardUp?
  • How secure is CardUp?
  • How do I know my funds are safe with CardUp?
  • How can I enable two-factor authentication (2FA)?
  • How do I change my account password?
  • How do I reset my password?
See all 8 articles
CardUp Help Center