Account Basics (Both Personal & Business Accounts)
- What is a source of funds (SOF) and why do I need to verify it?
- What are some examples of a Proof of Address document?
- Why do I have to verify my identity on CardUp, and how do I do it?
- How do I sign up for a CardUp Personal account?
- How do I complete my CardUp profile with MyInfo?
- How do I manage what information I receive from CardUp?
Business Account Basics
- How do I sign up for a CardUp Business account?
- Can a company have more than one CardUp user account?
- What is CardUp for Business?
- What can each company member role do?
- I already have a personal account on CardUp. Do I need to use a different email to sign up for a business account?
- Who can sign up for a CardUp for Business account?
Account Security
- Are my personal identity documents stored safe and secure with CardUp?
- How secure is CardUp?
- How do I know my funds are safe with CardUp?
- How can I enable two-factor authentication (2FA)?
- How do I change my account password?
- How do I reset my password?