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Season Parking

Iskandar from CardUp
Updated

What documents are required for Season Parking payments?

To support your payment request, we require the following:

  1. Official Invoice: This should include the recipient's bank account details.
    • If the bank account details are not stated in the invoice, please provide a supporting document that clearly shows the recipient’s bank account details.
  2. For GIRO arrangements:
    • A confirmation email or letter from HDB confirming the activation or setup of the GIRO payment for your parking fees.
    • A recent copy of your GIRO statement showing the history of parking fee deductions.
    • A parking invoice.

How does the GIRO arrangement work for parking payments?

If you have a GIRO arrangement for your parking fees, we can assist by transferring the funds directly to your GIRO account (savings). Your monthly parking repayments will then continue as usual.

How do I set up a Season Parking payment on CardUp?

  1. Set the due date: Ensure the due date on CardUp is slightly earlier to allow a buffer period for any potential issue resolution.
  2. Create Payment: Select "Season Parking" as the payment type and click Create Payment.
  3. Add Recipient:
    • On the next page, click the Add Recipient button.
    • Enter your bank account details, ensuring:
      • The payee's name is your bank name, not your personal name.
      • Bank details match your bank account information.
  4. Upload Supporting Documents:
    • Upload a full copy of your bank statement that clearly shows:
      • Your bank account number.
      • Your name.
      • GIRO deductions related to parking fees.

Can I stop the GIRO payment?

No, there is no need to stop your GIRO payment. Once the funds are deposited into your bank account, the GIRO deduction will continue as normal.

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