Are my personal identity documents stored safe and secure with CardUp?
The documents you have provided to verify your identity are stored safely and securely on our serversand will not be passed on to any third parties unless it is vital to your use of CardUp. All data and payments are held to the highest standards of security, protected with the same 256-bit encryption and physical security that banks use.
For valid SingPass holders, only the required data fields will be obtained from MyInfo with your consent.
If you choose to complete your profile manually, your identity verification documents will be passed through Onfido, our third party identity verification solutions provider. As a leader in the industry, the Onfido team prioritises security and compliance, and is SOC 2 Type II Compliant and ISO 27001 Certified. You can learn more about Onfido here.