My tenancy agreement is expiring, what do I need to do if I am extending the current lease?
Select ‘Rent’ payment type, followed by your current landlord under ‘My Recipients’. When you reach the 'Document' step, simply upload your new tenancy agreement.
The image below shows where you can upload your new tenancy agreement document:
You can proceed with the rest of the rent payment set up as usual.
My tenancy agreement is expiring, what do I need to do if I have found a new place and have a new tenancy agreement?
Select ‘Rent’ payment type, followed by ‘Add new landlord’ under ‘My Recipients'.
You will be prompted to fill in a few details for your new landlord. Under the ‘Tenancy Agreement’ section, upload your new tenancy agreement document for us to validate the payment details you have provided.
You can now proceed with the rest of the rent payment set up as usual.