What information will I need to upload to send a payment?

If your recipient is in our system and accepts CardUp payments electronically, we will already have their funding information on file. All you need is the payment amount, a due date (which is the date by which the funds must be with the recipient) and any reference you’d like to use to identify you as the payer. 

For other payment types, please refer to the documents you would need to upload to schedule a payment. The payment will be approved within 1 business day. If we require any additional supporting documents, we will contact you via email.

1. Rental payments (to a landlord)

Signed tenancy agreement with landlord’s bank account number

2. Rental deposits (to a landlord)

Signed tenancy agreement and Signed Letter of Intent with landlord’s bank account number

3. Condo Fees

Official MCST invoice with name and address

4. Education (if your recipient is not on our dropdown list)

Official school fees invoice with the school's bank account details, or a supporting document with the bank account details if it’s not stated in the invoice

5. Insurance Premiums (if your recipient is not on our dropdown list)

Official insurance policy invoice with the insurance company’s bank account details, or a supporting document with the bank account details if it’s not stated in the invoice

6. Season Parking

Official tax invoice with bank account details, or a supporting document with the recipient’s bank account details if it’s not stated in the invoice

7. Car Loans  (if your recipient is not on our dropdown list)

Auto Finance Payment Advice which includes the payment amount and bank account details or a Hire Purchase Agreement and a supporting document from the recipient stating their bank account details

8. Miscellaneous Payments 

Official tax invoice with recipient's UEN and bank account details, or a supporting document with the recipient’s bank account details if it’s not stated in the tax invoice.  Please refer to this link on what an official tax invoice should look like. 

Note: CardUp is only able to process payments to suppliers based on an invoice for which the goods or services from the recipient have been successfully delivered.

9. Supplier Payments 

An official tax invoice with the supplier’s full company details including bank account details, or an additional supporting document with the bank account details if it’s not stated in the tax invoice. Please refer to this link on what an official tax invoice should look like. 

Note: We process payments to suppliers based on an invoice for which the goods or services from the supplier have been successfully delivered. If you wish to check whether we are able to process payments to a particular company, you may email [e-mail] with the company name, UEN number and a supporting document and we will respond within 1 business day.

10. Payroll

Document showing proof of company’s bank account details, CPF Record of Payment statement and the Payslip of the employees 

Note: The payroll amount will be credited into your company’s bank account. You will still need to pay out to your employees as usual