1. Click the “Forgot your password?” link on the sign in page.
2. Enter the email address you used to sign up for your CardUp account and click the “Reset” button
3. Check your inbox/ spam/ junkbox for a reset password email from CardUp - clicking the link inside the email will take you to a page where you'll be prompted to set a new account password.
4. You are now able to sign in with your email address with your new password.
Note: If you did not receive the reset link, most probably you have requested for the link to be sent to an email that is not recognized or registered with us. If you are having trouble, kindly contact us here.