Your privacy and protection are of the utmost importance to us. This is why all data and payments processed by CardUp are held to the highest standards of security.
CardUp payments are processed securely by ensuring:
Account and data security
CardUp protects your data with the same 256-bit encryption that banks use. Data is encrypted at rest and during transit, ensuring your account and payment information are kept safe and secure at all times.
Licensed by the MAS
CardUp is licensed by the Monetary Authority of Singapore (MAS) as a Major Payment Institution under the Payment Services Act for domestic money transfer services, cross-border money transfer services and merchant acquirer services.
CardUp does not store your credit card details nor pass them through any servers, and this information is instead managed via a PCI-certified payment gateway.
Funds processed through CardUp are held in a safeguarded client money account and do not belong to CardUp. When being delivered to your recipients, these funds are never retained for more than 3 hours.
Trusted by customers
- CardUp has managed over hundreds of millions of dollars for customers’ personal and business payment transactions in the region
Why is my personal information required to make payments on CardUp?
As a payment processor, we are required to verify the identity of our customers for transactions involving the exchange for a product or service.
CardUp is permitted under the Personal Data Protection Commission (PDPC) to collect your information, such as your NRIC/FIN number to facilitate the verification of your payments. This allows us to positively identify you as the individual who both registered with us and made the payment. This helps us with our conduct of relevant Know-Your-Customer verification checks, that also help prevent money-laundering and terrorist financing.