Here's a step-by-step guide on how to schedule a renovation payment via CardUp.
Step 1
Select the payment type: Renovation - Add a new recipient and provide the following details:
- Company name
- Company UEN / Business No.
- Bank account details
Step 2
Once you've selected your recipient, create your payment, by providing the following details:
- Transaction details: Payment amount, how often to pay, payment arrival date(s)
- Credit card details
- Payment plan*: Standard / Next Business Day
- Bank statement reference (for your landlord to identify your payment)
- Promo or referral code, if applicable
*Your card will be charged 3 business days before the payment arrival date for Standard payment, and 1 business day before the payment arrival date for Next Business Day payment.
Step 3
To verify your payment, we need your help to upload an official quotation, agreement or contract issued by the recipient (i.e. company).
The invoice must include their UEN and bank account information. Please take note and ensure the following:
- If the recipient’s bank details are not stated on the invoice, please provide a copy of their bank details as an additional supporting document.
- You may be required to verify your payment via a One-Time Password (OTP), and confirm a no-refund policy in writing.
- If your document indicates any refund or non-refund terms and policies (i.e. DLP clauses or payor-purchased money-back guarantee schemes such as “CareTrust”), please upload them as an additional supporting document.
Unsure if your renovation payment can be paid? Check out the list of commonly-paid payments under Renovation here.