In the unlikely case you have entered the wrong Policy Reference Number, please contact your insurance company directly to reconcile the payment. This is the same process you would follow if you had made a wrong payment via internet transfer. Your insurance company should be able to help you solve the issue.
If you payment has not yet reached your insurance provider, we may be able to help update the policy reference before it gets delivered to your recipient. You can reach us at firstname.lastname@example.org